delivery info & t&c's

As everything is hand made to order my turnaround time could be up to 4 weeks, hopefully quicker but allowing for sick days, taking the dog to the vet, power cuts etc.

Please take a moment to break out the tape measure & check the dimensions of the piece you are looking.

Payment is via paypal. You have the right to cancel your order & have a refund up to 14 days after receipt of your goods.  You are responsible for bearing the cost of return postage, it's advisable to use a signed for delivery option when returning goods as I shall only process the refund once it is in my possession.

This does not apply to personalised goods unless they are faulty.

Please also double check any spelling for personalisation.

My current p&p rates are as follows

(You will only be charged once for p&p, no matter how many items are on your order)

Anything that can go as a Royal Mail large letter size is £1.99 UK only

Anything that can go as a Royal Mail Small parcel is £3.99 UK only

Anything that can go as a Royal Mail large parcel is £8.99 UK only

Signed for large letter £3.75 UK only

All UK parcels are sent 2nd class & generally take 2-3 working days to arrive once I've dropped it off at the post office, I'll email you to let you know it is on it's way.

All parcels to Europe are sent signed for & tracked & are £8.80

All parcels to America, Australia or New Zealand are sent air mail & are £25.00, sorry!

All parcels to the Rest of the World are sent signed for & tracked & are also a chunky £25.00

Payment is by Paypal. You do not need a paypal account to use Paypal, just follow the instructions.


parcels edit